Summary of Services:
DWE is able to deliver a variety of professional services for you or your affiliates.These include:
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Writing Strategies of all types
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Disability Awareness Training
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Workshops
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Project Management
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Facilitation
Disability Strategies
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Disability Action Plans - creating a Disability Action Plan (DAP) is a strategic plan to eliminate discrimination and to create a more inclusive, accessible environment for people with a disability. It also has the added bonus that it will mitigate your risk from costly litigation should someone decide to make a formal complaint against your organisation. DWE is a specialist in helping to develop DAPs.
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Reviews of Strategies (including the "traffic light model of review") - the traffic light model of review is not a new concept per se, however, DWE has implemented this model to review all types of unique strategies. This model captures Qualitative and Quantitative data and has the potential to measure attitudinal change.
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Monitoring and reporting progress of Plans - as part of managing a DAP effectively and ensuring it becomes a living and working document, it is recommended to monitor progress of the actions on a 6 monthly basis.
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Access Audits and Appraisals - DWE can offer 3 types of access audits: a thorough technical audit and report (and compliance with AS 1428 parts 1-4), an access appraisal (less formal type of audit) with report and an unofficial assessment of access provision based on common sense access provisions.
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Policy Development - you need a policy? DWE has extensive experience with developing effective and meaningful policies.
Disability Awareness Training
Deb Whitecross Enterprises (DWE) takes a fresh look at presenting material that relates to people with a disability. Generally, when people hear the word 'disability' they automatically think of wheelchairs, ramps, 'disabled toilets' and 'disabled parking'. Each of these responses is specific to mobility impairments and infrastructure issues. Although DWE training takes participants through the mobility and infrastructure considerations of 'Universal Access', it does not dominate the presentation. The training will investigate all aspects of the most common disabilities and related issues and not allow one type of disability or impairment to dominate the presentation. It will be an informative, useful, holistic training session with a bit of fun thrown into the mix.
Over the years, Deb Whitecross has organised and facilitated many Disability Awareness Training sessions and other events, expos, community consultations, public launches and forums. In October 2009, Deb facilitated the two day annual HACC conference in Hall‟s Gap for approximately 80 attendees. The facilitation included Disability Awareness Training session, speed networking and assertiveness training as well as introducing guest speakers, keeping all activities to time and to task and ensuring all guests had a worthwhile and enjoyable experience.
More recently, Deb presented a Disability Awareness Workshop at the Manningham City Council which was very well received. The MetroAccess worker even commented, “I can’t believe how much I learnt today – I thought I knew a lot, thank you so much." DWE is contracted to undertake ongoing Disability Awareness Training with disability agencies, neighbourhood houses, councils and hospitals in Melbourne and regional areas.
DWE provides several options to 'mix and match' to suit your specific needs. Unless disability is your agency's core business, we would recommend that there is no need to provide more than a three hour session. Each option would include a Quiz which covers the majority of disability related issues.
A Disability Awareness Quiz that is fun and interactive for everyone from the CEO to people with a disability and ensures a greater understanding and "buy in" from staff. Available in hard copy for smaller groups or in powerpoint presentation for larger audiences.
Deb presenting her Disability Awareness Quiz
Workshops
Disability Specific
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Active Service Model training for all HACC workers
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Adaptable Housing Info
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Accessible Tourism
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'Good Access is Good Business' information sessions
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Accessible Events
Workshops for Advisory Committees:
- Good Governance
- How to be more influential
Deb delivering her Strategic Planning day workshop in Wodonga for DAIS on Feb 16
Organizational Development
- 'Assertiveness' Training
- 'Effective Communication'
- Mentoring and Leadership
- 'Giving and Receiving Feedback'
- Myers Briggs Type Indicator Optimisation training and team building workshops
- Multicultural Awareness Training
Projects:
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Help with setting up a scooter recharge system
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Customer Service Charter
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Disability Services directory
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Strategic Planning
Resources - we can create resources for you that include:
- Surveys - Development, collation and reporting findings
- Publications - managing design, formatting, proof reading and printing
- 'Tradies Guide' to comply with the new AS-1428 guidelines
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Facilitating the development and printing of Mobility Maps
Facilitation:
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Community Consultations
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AGMs
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Conferences
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Public Launches
Do you need an experienced facilitator for your next planning session
Deb has organised and facilitated many events, workshops, expos, community consultations, public launches and forums over the years. Although her expertise lies within the disability sector, Deb brings broader experience with working with government agencies, community groups and provides strong leadership, self empowerment and mentoring skills.
Workshop Facilitation
Facilitation is guidance of a group in a solution focused process. The facilitator is neutral in regard to the issues or topics under discussion and works with the group as a whole and provides procedural help in moving toward a conclusion. The goal of both the facilitator and the group is to arrive at a collective decision through open discussions.
